To figure out what "her" refers to, we need to fix the sentence. It should be:
"A letter from Grandma arrived today."
In this corrected sentence, "her" does not appear and therefore has no referent.
To figure out what "her" refers to, we need to fix the sentence. It should be:
"A letter from Grandma arrived today."
In this corrected sentence, "her" does not appear and therefore has no referent.