In retail:
* Free items offered to customers: This is the most common meaning. These can be small, promotional items like samples, pens, or keychains, given away to entice customers or promote a brand.
* Items offered for convenience: These could be things like shopping bags, paper or plastic, or even disposable shopping carts for small purchases.
* Items returned to customers for a refund: Some retailers may use the term "courtesy item" to refer to items returned without a receipt, where they are offering a refund as a courtesy.
In other contexts:
* Items provided as a professional courtesy: This could include things like free consultations, discounted services, or other perks offered to clients or customers by businesses or professionals.
* Items offered to guests or visitors: Hotels or other accommodations may offer complimentary items like toiletries or snacks as a courtesy to their guests.
It's important to consider the context when interpreting the meaning of "courtesy items" to understand what is being referred to. If you are unsure, it's always best to clarify with the person or organization using the term.