Here are some options depending on the context:
General:
* Stack of crates
* Pile of crates
* Load of crates
* Shipment of crates
Specific:
* Nest of crates (if they are stacked or arranged closely)
* Battery of crates (if they are arranged in a row)
* Set of crates (if they are a specific group or collection)
Ultimately, the best collective noun depends on the specific context and how the crates are arranged or used.