Why do you have to press 1 for English?

You have to press 1 for English because it's a way for automated systems to route you to the appropriate language option.

Here's why this is necessary:

* Multiple languages: Many automated systems, like phone menus or websites, cater to users who speak different languages.

* Efficient routing: By pressing 1 for English, you're telling the system to connect you to the English-language version of the service.

* User experience: This allows for a more personalized and efficient user experience, as you're not presented with information in a language you don't understand.

It's a quick and simple way to choose your preferred language and access the service in the way you want.