Here's a breakdown of key features:
* Limited Responses: Closed questions restrict the respondent's ability to provide a free-flowing answer.
* Specific Answers: They guide the respondent towards a specific set of choices.
* Quantitative Data: Closed questions are often used to gather quantitative data, as the responses can be easily counted and analyzed.
Examples:
* Yes/No: Are you happy with our service?
* Multiple Choice: What is your favorite color: red, blue, green, or yellow?
* Scale: On a scale of 1 to 5, how satisfied are you with our product?
In contrast to open questions, which allow for a wide range of responses, closed questions are more structured and efficient in gathering specific information. However, they might not capture the full range of opinions or experiences.
Here's why closed questions are used:
* Surveys and Questionnaires: They simplify data collection and analysis.
* Research Studies: They allow for standardized data gathering across participants.
* Decision-Making: They can be used to gather quick feedback or preferences.
Remember: While closed questions are valuable for certain situations, it's crucial to use them strategically alongside open questions for a balanced understanding.