Here are some alternative ways to phrase it:
* Someone who is pre-literate: This is a neutral way to describe someone who has not yet learned to read and write.
* Someone who is learning the alphabet: This focuses on the process of learning, rather than a lack of knowledge.
* Someone who has limited literacy skills: This acknowledges that the person may have some knowledge of letters, but not a full understanding of how they are used.
* Someone who needs help with literacy: This emphasizes the need for support and guidance.
* Someone who has a learning disability that affects their literacy: This acknowledges that there may be underlying reasons for difficulty with literacy.
It's crucial to avoid using terms like "illiterate" or "uneducated," as these can be hurtful and stigmatizing. Instead, focus on the individual's needs and how you can best support them.