Here's why:
* Passive listening is characterized by simply hearing the words without actively processing or engaging with the information. Listeners may appear attentive but are not truly absorbing the message.
* Teachers and managers want their students and employees to actively listen. This means paying attention, asking clarifying questions, summarizing key points, and demonstrating understanding.
* Passive listening can lead to misunderstandings, missed information, and ineffective communication.
In contrast, active listening involves:
* Full attention: Focusing on the speaker and avoiding distractions.
* Openness: Being receptive to the speaker's perspective, even if it differs from your own.
* Empathy: Trying to understand the speaker's feelings and point of view.
* Feedback: Asking clarifying questions, summarizing what you've heard, and providing nonverbal cues to show you're engaged.
By encouraging active listening, teachers and managers aim to improve communication, understanding, and collaboration.