Here's a breakdown of their responsibilities:
* Process Definition: This team is responsible for defining, documenting, and standardizing processes within an organization. This includes creating process maps, flowcharts, and detailed descriptions of each step.
* Metrics Analysis: They collect, analyze, and interpret data related to process performance. This involves defining relevant metrics, collecting data, and analyzing trends to identify areas for improvement.
* Assurance: The team ensures that processes are consistently implemented and meet defined quality standards. This includes developing and implementing quality control measures, conducting audits, and providing training on process adherence.
Other names for this team might include:
* Quality Engineering
* Process Excellence team
* Operational Excellence team
The specific name and responsibilities of this team may vary depending on the organization and its size.