General terms:
* Change Request: This is a broad term for any request to modify the IT infrastructure, including replacements.
* Hardware/Software Upgrade Request: This specifically refers to a request to replace outdated or faulty equipment or software with newer versions.
* Replacement Request: This is a simple and straightforward term that can be used in many situations.
More specific terms:
* Server Replacement Request: This is used when specifically requesting the replacement of a server.
* Network Device Replacement Request: This is used when requesting the replacement of a network device such as a router, switch, or firewall.
* Software License Renewal Request: This is used when requesting the renewal of software licenses, which can be considered a type of replacement.
Other considerations:
* IT Ticket: Many organizations use ticketing systems for tracking IT requests. In this case, the request might be called a "ticket" with a description specifying the replacement needed.
* Service Desk Request: Similar to an IT ticket, a service desk request might be used to submit a replacement request.
The best term to use will depend on the specific situation and the organizational structure. It's important to use clear and concise language to ensure that the request is understood and addressed appropriately.