Here's why:
* It's not a proper noun: "Digital mail" is a generic term, not a specific name of a person, place, or thing.
* It's not a title: "Digital mail" is not the title of a specific service or product.
Examples:
* Correct: We use digital mail to send invoices electronically.
* Incorrect: We use Digital Mail to send invoices electronically.
If it were part of a proper noun, like the name of a service, then capitalization would be appropriate:
* Correct: I receive my bank statements through DigitalMailNow.