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What are four attributes that you can use to define a process in the order system?

Here are four attributes that can be used to define a process in an order system, along with examples of how they might be applied:

1. Scope: This defines the boundaries of the process. It answers the question: "What are the steps involved in this process?".

* Example: The scope of the "Order Fulfillment" process could include receiving the order, verifying payment, packing the goods, shipping the order, and updating order status.

2. Triggers: These are the events or conditions that initiate a process.

* Example: The "Order Creation" process might be triggered by a customer placing an order through the website, a salesperson entering an order manually, or an automated reorder system detecting low inventory levels.

3. Inputs and Outputs: These describe the data or resources that flow into and out of the process.

* Example: The "Order Validation" process might take customer details, product information, and inventory availability as inputs. Its output could be a validated order, an error message, or a request for additional information.

4. Decision Points: These are points within the process where a choice must be made, affecting the subsequent steps.

* Example: The "Shipping Method Selection" process might involve a decision point based on the customer's chosen shipping speed, the product's size and weight, and the destination. The decision might lead to selecting standard, express, or overnight shipping.

These four attributes can be used to define a process in a comprehensive and structured way, leading to better understanding, documentation, and optimization of the order system.

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