Here's why:
* Active listening is more than just hearing the words someone says. It involves engaging with the speaker and trying to understand their message on a deeper level.
* Paying attention to nonverbal cues: This is a key part of active listening. Body language, tone of voice, and facial expressions can reveal emotions and nuances that words alone might not convey.
* Focusing on both verbal and nonverbal communication: By observing both what someone says and how they say it, you gain a more complete understanding of their message.
While other stages of the listening process are important, active listening is where the focus on nonverbal cues is most crucial for effective communication.