It's important to remember that:
* Illiteracy is a complex issue: It can be caused by various factors like poverty, lack of access to education, and even cultural barriers.
* It's important to use respectful language: Instead of using "illiterate," try using phrases like "unable to read and write" or "lacking literacy skills."
* Literacy is a spectrum: There are different levels of literacy. Someone might be able to read and write basic words but struggle with complex texts.
If you're interested in learning more about illiteracy and how to help, there are many organizations dedicated to promoting literacy worldwide.